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What is now The Journal of Telecommunications and the Digital Economy was first published in 1935. |
ALL ARTICLES
Our Short-Shrifted Academic Journals

The Institutional Origins of Canada’s Telecommunications Mosaic
Bell payphones at the Montreal Bus Station, 6th July 2007 |
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With Alyssa Attioli at PPN2024 |

Albo’s control of your TV is only the tip of the iceberg
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Then they came for my smart TV... |
With Communications Minister Michelle Rowland expected to introduce a ‘prominence’ bill this week, Australians should be very worried about the government attempting to control our smart devices and the information we receive. We are on the slippery slope to socialism and it will only get worse as the Albanese government destroys our standard of living in pursuit of its socialist agenda.
The green-left agenda, previously the purview of conspiracy theorists, is now out in the open. It manifests in government policies designed to reduce our individual carbon footprints. It has no regard for our liberty.
Here is my latest article in The Spectator Australia's Flat White, Albo’s control of your TV is only the tip of the iceberg.
Albo’s control of your TV is only the tip of the iceberg
— The Spectator Australia (@SpectatorOz) November 28, 2023
Communications Minister Michelle Rowland is expected to introduce a ‘prominence’ bill this week. Australians should be very worried.https://t.co/TdgVsxLXjS
Just what we all need - Airbus Albo in our TVs telling us what we can and can't watch.https://t.co/PLdei0eoLs
— Alexandra Marshall (@ellymelly) November 28, 2023

Beyond NBN: Improving digital inclusion through a National Digital Communications Strategy
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Korean art: Chatting at a well at night |
Beyond NBN — new research suggests that advancing Australia’s digital economy and improving digital inclusion needs to start with a National Digital Communications Strategy led by the Federal Government.
The research examined lessons from other developed nations — the United States, Canada, the United Kingdom, Singapore, and Republic of Korea - which indicate that user-focused or demand-side policies are key to an accessible and inclusive Australian digital communications strategy.
The presenters explain how COVID-19 restrictions exposed the importance of digital inclusion and demand-side policies, for example, enabling vulnerable groups, such as the elderly, to develop digital literacy skills to utilise online services, when in-person services were no longer an option.
The findings support existing policies including, for example, Service NSW-assisted digital services in shopfronts and elsewhere, and digital classrooms in Seoul Citizens Hall - a multipurpose space in the South Korean capital.
The research determines that the ongoing enhancement and usage of the National Broadband Network needs to be drawn into a broader policy, where broadband services are part of a digital communications ‘ecosystem’, led by the Federal Government, but integrated with the State Governments as social policy.
This presentation is an outcome of a TelSoc internship project at the University of Canberra. A paper on the subject was published in the last issue of the Journal of Telecommunications and the Digital Economy.
GMT_20230221 from TelSoc on Vimeo.

Towards a National Digital Comms Strategy
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Journal of Telecommunications and the Digital Economy |
My latest article in the Journal of Telecommunications and the Digital Economy:
Abstract
In the early 21st century, governments developed national broadband plans to supply high-speed broadband networks for the emerging digital economy and to enable digital services delivery. Most national broadband plans are now focused on moving to ever faster networks, but there is a growing need to develop national digital communications strategies to focus on the demand-side of the broadband “eco-system”. In this paper, we outline the approaches adopted by the United States, Canada, the United Kingdom, Singapore, and Korea to assist in the development (or renewal) of Australia’s national broadband strategy, or, as we prefer, national digital communications strategy. The paper draws on the lessons learned from the case-study countries and the recent pandemic and considers some theoretical aspects of the broadband ecosystem. We conclude by suggesting a process to re-evaluate Australia’s national digital communications strategy as it rolls forward, and to incorporate recent international trends to develop demand-side policies to enable greater adoption and use of existing broadband infrastructure and digital services.
Citation
de Percy, M. A., Campbell, L., & Reddy, N. (2022). Towards an Australian Digital Communications Strategy: Lessons from Cross-Country Case Studies. Journal of Telecommunications and the Digital Economy, 10(4), 1–23. https://doi.org/10.18080/jtde.v10n4.650

Policy Legacies from Early Australian Telecommunications: A Private Sector Perspective
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Rylstone Telegraph Office [CC BY-SA 4.0 by Cabrilis] |
My latest research article, Policy Legacies from Early Australian Telecommunications: A Private Sector Perspective, has been published in the Journal of Telecoms and the Digital Economy.
Abstract
The purpose of this article on the policy legacies from Australia’s early telecommunications history is not to present a counterfactual to Australia’s choice of public monopoly provision of early telecommunications services, but rather to indicate the extent that politics limited the private sector’s role in deploying early telegraph and telephone infrastructure in Australia. The article begins by outlining a theoretical framework for analysing government’s role in deploying new telecommunications technologies, before investigating some of the less familiar literature on the historical impact of government intervention on the private sector in the early Australian telegraph and telephone industries. It then discusses some of the political issues relating to the subsequent liberalisation of the telecommunications industry in Australia and concludes with a discussion of the historical legacies of government intervention on the private sector in the Australian telecommunications industry.

A Critique of the NBN
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Parabolic antennas on a telecommunications tower on Willans Hill, Wagga Wagga. Photo: Bidgee/CC BY-SA 2.5 AU |

SkyMuster or ADSL: Whither Gunning's connected future?
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When will we know? Times ticking away... Picture Credit: Pixabay-geralt CC0 |
Good news! Today I received an email from the the Member for Hume's office, which read the following: "There is no ADSL switch off for FW [fixed wireless] or Satellite services". Updated 19th October 2017.There has been much talk about the future of ADSL in Gunning, but little is known about the future state once SkyMuster is introduced. Will the ADSL services be cut off? We don't know. When might this happen? We don't know.
Dear Mayor and Councillors,
I am writing to ask Council to provide some clarification about the future of internet services in Gunning. While I am aware that this is a federal issue, poor internet services do have an impact on economic development in villages like Gunning. There is also a precedent for councils to negotiate better internet connection services with NBN Co.
In the above article, Bellingen Shire Council in NSW was able to obtain a modification to NBN Co's technology used to deliver internet services in their shire.
There is much confusion about the services that NBN Co will be providing to the village of Gunning. At present, many residents enjoy a high standard of internet services, with Telstra, for example, offering ADSL connection speeds of approximately 17mbps and data download limits of up to 1,000GB for around $120 per month. This far exceeds what most users require, and as a heavy internet user for my work purposes, the service as it is now is more than adequate.
However, it is my understanding that when SkyMuster's satellite services become available in Gunning, the ADSL services will be switched off, and residents will be forced on to SkyMuster's inferior satellite service. This will mean a less-reliable service, with speeds of around 7mbps and monthly download limits of around 120GB at about $160 per month. But these figures are misleading in that 60GB of the download allowance is only available between 1am and 7am. This would mean that many residents in the Shire will not have adequate internet services, especially for those who rely on a reliable internet connection for their employment.
There is an issue here in that Gunning residents (and other residents in the Shire), will have contributed to the cost of the NBN through federal taxes, but may end up with an inferior and costlier internet service than that which is already operational.
I am asking Council to provide some clarification on the future of ADSL services in Gunning, and, if it is the case that SkyMuster services are to replace ADSL in Gunning and other villages in the Shire, that Council lobby NBN Co to ensure that the rollout of the NBN, and SkyMuster in particular, does not disadvantage Shire residents in relation to currently available services. This situation presents Council with a problem for employment and the local economy, issues which are clearly within local council's responsibilities for economic development.
Nevertheless, if ADSL services are not to be switched off, I ask that Council confirm this with NBN Co, and advise residents accordingly, to alleviate the current uncertainty over the future of internet services in the Shire.
Yours faithfully,
Dr Michael de Percy.

My comments on NBN on ABC News 24's "The Business"
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Photo: Rob Pearce/Flickr CC BY 2.0 |
My comments on NBN tonight on The Business @abcnews https://t.co/TqWY3011qk @unicanberra @UCIGPA #nbn— Michael de Percy (@madepercy) September 8, 2017
My comments on NBN, Radio National's Business PM yesterday: https://t.co/7tzSKuAZVA @unicanberra @UCIGPA— Michael de Percy (@madepercy) September 9, 2017

Sky Muster is Coming: Whither ADSL?
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Photo Credit: Pixabay CC0 |
These rumours were reported recently in the Gunning News section in the Goulburn Post, with a request for clarification.
The problem is, if you are on ADSL, you can get 1,000 gigabytes of download for about $120 per month. But on Sky Muster,TM customers are typically paying around $159/month for 60GB download.
In a letter to the editor yesterday, and in response to the community's concerns, National's Senator for NSW and Minister for Regional Communications, the Hon Fiona Nash, pointed out that from October this year, customers will be able to receive "100 gigabytes a month of peak data and 150 gigabytes of off-peak data for around $120". This is a far cry from the 1,000 gigabytes ADSL customers can access.
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My ADSL usage since April 2017 |
But that is only for two people who both work. If my kids were still at home, then a Sky MusterTM plan wouldn't keep pace with our broadband demand.
The lack of choice and the non-answering of legitimate questions has been my issue with NBN all along.
Back on 7 April 2009, on ABC's Unleashed (which later became the now-defunct The Drum website) I wrote about the plans to roll out the NBN. I warned that government needed to end "business as usual" and engage with citizens. In particular, I warned that:
In Australia, the historical legacies of centrally-controlled communications policy make it difficult for local solutions to address peculiar local communications problems... [Further,]
If the government is going to invest in the infrastructure, why must it be spent on one solution? [...and]
At the Regional Telecommunications Independent Review Committee in Sydney... [in 2009], the participants represented a range of rural and community groups. They presented stories about how local efforts were simply overlooked and how they were regarded as 'fools' by authorities and other 'people in the know' when they complained about specific communications problems in their local areas.Fast-forward eight years, and what do we have? A single solution that appears to be regressive: if you are in the village and on Sky Muster,TM your service, despite billions of dollars of taxpayers money already spent, may well be worse than what was previously available.
But we can only guess because we do not have the facts: if you build within the village limits in places like Gunning, do you have no other option but to go to Sky MusterTM? Is this true, or isn't it? Why can't we be told?
Again, in 2009, I wrote:
Rather than bringing the infrastructure closer to the people, the secrecy over the NBN to date has simply been more of the same.The Minister's letter yesterday does not answer the question posed by the Gunning community. Her response is to state that the service will be improved. This is great, but will it be better than the current ADSL service? I don't think so.
Later in 2009, I also wrote:
The broadband reform consultation provides a major opportunity to fix a problem which has plagued Australia for decades.But it would seem we have slipped right back into the old ways, where telecommunications is a big policy lever to be pulled whenever political parties want to have a go at each other, or when there is need for a new announcement. Indeed, the Minister's response to the village's questions provided an opportunity to have a go at the Opposition with no answers forthcoming. Clearly, NBN remains a political football.
In almost every other country I have visited, if you are prepared to pay, you can get the services you want. But in Australia, the central control model of "doing" telecommunications policy often leaves consumers with limited choices, regardless of how much you are prepared to pay. After decades of market reforms, we haven't progressed all that far in telecommunications, especially in "the bush".
But to have to use billions of dollars in taxpayers money to actually reduce the existing services seems absurd. Some clarity from our political representatives on this problem would be welcomed by many in regional and remote areas who may not be getting what they have already paid for.
When I first started my research into telecommunications policy outcomes, I was interested to know why Canada was so far ahead of Australia. My findings were that the divergent outcomes were the result of historical processes and ways of "doing" telecommunications policy.
Despite my research, many others were convinced it was simply a matter of time and effort and Australia would catch up. Let's have a look. Here's how it was in 2002:
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OECD Fixed Line Broadband Statistics 2002. Source: OECD (2003: 173) Telecommunications Outlook 2003 |
And here is the same graph for December 2016. It must be noted that only smaller countries have surpassed Canada's early leadership:
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Source: OECD Broadband Portal |
Surely Australian citizens have a right to ask, has it all been worth it? and, Are we getting what we paid for?

Personal Gartner Hype Curve: 20 Years of Social Media

Technological Disruption: What role for government?
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Photo by Paul Townsend (CC BY-ND 2.0) |
I picked this draft post up from February this year and decided just to get it out there... My article in The Conversation was used in a Parliamentary Brief on the at the time of broadcasting legislation amendments in 2015-16. This topic is worth revisiting.
The demise of Presto has been attributed to too many service providers in Australia's small market. But competition in the Australian television industry has been absent for too long and it is the normal functioning of competition in the market.

Australia's broadband is getting comparatively worse...
My comments on broadband in Gunning https://t.co/zSRfCpksgs via @GoulburnPost— Michael de Percy (@madepercy) April 2, 2017

My comments on the latest Akamai report on Australia's broadband
My comments on mobile broadband speeds at Xinhua https://t.co/uW9lPnitgA— Michael de Percy (@madepercy) March 13, 2017

My comments on outdated USO
The $6 billion that Telstra could soon miss out on https://t.co/CdO1ztk5fF— Michael de Percy (@madepercy) December 6, 2016

Gold Coast City Council's decision to invest $3.6m in fibre network makes sense...
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© Depositphotos.com//@jamdesign |
ratepayers will fork out almost $4 million to bring high-speed internet to a section of the city – a job the National Broadband Network should have done – but most will not benefit from it.

NBN: Australia still behind Canada despite policy effort
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© Depositphotos.com/@everett225 |
This means that the NBN's lack of impact has little to do with good versus bad NBN models. I have stated previously that government control of the industry is the problem, not the solution, This view was guided by my research to explain why Canada had better broadband than Australia back in 2005.
My research compared telecommunications technology outcomes from the time of the telegraph to the present in Canada and Australia. The findings suggested that the problem lies with Australia's telecommunications policy framework. It was never a case of a lack of government interest or funding, but something fundamentally flawed in the centrally-controlled system that would make it a perpetual political football.
As Canada and Australia are well-suited to the 'most-similar' comparative approach, I adopted Mill's method of difference to explain why these two very similar countries had very different institutional arrangements with very different outcomes. All accepted methods of inferring causality.
I referred to the telecommunications policy frameworks as the monolith (Australia) versus the mosaic (Canada - see Wilson 2000: 25). Neither system was necessarily a result of deliberate design. Indeed, Canada's superior outcomes were the result of serendipity, in that its telecommunications policy framework grew organically, locally, and, as a result, constitutionally; the telecommunications powers reside with the provinces rather than the national government.
The reverse is true in Australia, but telling people about it does not prove popular.
In Australia, the broadband 'crisis', leading to the advent of the NBN, was a case of history repeating. The federal government alone would solve the crisis. After careful examination of the historical record, it was apparent that the broadband 'crisis' was no different than the telegraph crisis, the telephone crisis, the radio crisis, the television crisis, and so on, each appearing in similar magnitude when compared with Canada over time.
The State of the Internet report demonstrates that the federal government's faith in its own abilities has (again) not been justified.
Akamai provides an interactive and customisable graphical report generator known as 'connectivity visualizations' (incorporated in this post). Compared with my many years of 'empirical rummaging' (Skocpol 1995: 104) to build a chronological database of telecommunications technology penetration in Canada and Australia, using the Akamai visualiser is a cake-walk.
The Akamai blog provides a useful explanation of the metrics used in these visualisations.
First, I will return to some of my earlier, painstakingly put-together 'visualisations'. Here is the state of broadband speed in Canada and Australia in 2008:
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Australia-Canada Broadband Speeds by Household 2008 (constructed from Akamai 2009 data) |
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Australia-Canada Comparison of Average Connection Speed 2007-2015 (Akamai 2016) |
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Australia-Canada Broadband Penetration 2004-2007 (constructed from OECD data) |
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Australia-Canada Unique IP Addresses Comparison (Akamai 2016) |
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Australia-Canada Percentage of Broadband Connections above 15mbps (Akamai 2016) |
This is not the fault of Mr Turnbull's NBN-lite. This has nothing to do with policy differences between the two major parties. This is the result of historical processes where the first principles of Australian telecommunications policy lie buried. Some time ago, I wrote an article for the now-defunct The Punch (19 May 2011), where the title was edited to read 'The NBN’s the culmination of 150 years of cock ups'. In hindsight, the title was closer to the truth.
But it is difficult to change an institution, and the way telecommunications is done in Australia is just that. The retort "Don't confuse me with your facts" comes to mind. Even Professor Reginald Coutts thinks the evidence is my personal 'fantasy'.
To channel Professor Julius Sumner Miller (1975), "Why is it so?"
These are all the hallmarks of a policy regime, an entrenched way of 'doing' policy that is difficult to change. The use of policy-based evidence rather than evidence-based policy is part of the regime's self-reinforcement. And that is why Australia is still behind Canada in broadband.
References
Skocpol, T. (1995). Why I Am an Historical Institutionalist. Polity 38: 103–106.
Wilson, K.G. (2000). Deregulating Telecommunications: U.S. and Canadian Telecommunications, 1840-1997. Lanham, MD: Rowman & Littlefield.

A Mini-Ethnography: Shanghai-Hangzhou High Speed Rail
Photo by S370/CC BY-SA 3.0 |
We leave the station slowly and pass under the spaghetti of roads just outside
Speed picks up slightly and the view changes to worn out fields of weeds
Up another gear and warehouses, more spaghetti, quaint houses, a freeway
This is a green, smoke-free train according to the hostess over the speaker
Another gear, beside an elevated freeway
Construction sites, across rivers, yellow flowers in worn-out and unkempt fields
A woman with a tray of who-knows-what. No time to stop and sell
Purple uniforms, 184km/h, 15 degrees
Market gardens amongst rubble, an excavator and construction
Some drinks and snacks, just so, pass faster than the train seems to move
Over another market garden, a creek, a slow train
Another gear and like nothing we reach 300 km/h
1:37pm, 23 degrees inside
Constant rumbling, the slight drone of engines
Barely notice the pace until a sound barrier careens past
With subliminal flashes of market gardens in the gaps
We're off and Shanghai dissipates as if into the perpetual grey sky
Or it would if it ever ended
Hangzhou to Shanghai, 8:18pm
Ticket office over there. No - construction.
Ask police. Downstairs.
Outside, 200m, walk the stairs to the ticket office
No signs for outsiders
Line-up behind the yellow line while nobody else does
¥75 for both but too cheap. First class?
Window 21 is the reply. Back in line, but longer
First class. All done.
Out of the ticket office and straight past where the cops told us to go downstairs
So near and yet so far
Welcome at the entry, passports waved off. But no gate number
Search for the journey number, not too difficult
Seat won't stay up - travelling backwards at speed. Seems to stop more often
Other classes more seats, good to have room to move
But hoiking, hoiking everywhere. A national past-time? The smog?
Hangzhou is quiet in parts. (Arm nearly ripped off by passing luggage!)
People dancing on the deck, old men singing and playing musical instruments
The crowd joins in. Chestnuts, squirrels (so friendly!), the West Lake (so happy!)
Then through the spaghetti and we're back
But then home to buses and slow trains, an airport where the traffic holds up the bus
On the tarmac trying to get to the other terminal. Not so in China
Rich country on the cheap. Poor country shows the way.

Planning and Trend-Setting: Are we being conned into higher density living?
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Credit fireballk2558/Flickr Creative Commons |
But sometimes it is just out of habit (a form of institution). This applies to other areas, too.
It would seem that higher density housing is one big con job. Governments, developers and real estate agents are having a field day. In the meantime, affording a house with enough land to grow a decent vege patch is fading into mythology. So much for telecommuting. Maybe it just isn't trendy enough. Or maybe "workplace presence" is the institution that no longer orders society appropriately.
Either way, there is a strong correlation between high density housing and workplace presence that no longer makes sense in the digital age. Unfortunately, we often focus on solutions to the very problems that we created, rather than looking at the "rules of the game" and how these determine the score.

Applying Theory to Practice: Understanding Telecommunications and Transport Policy Outcomes
