Wednesday, 16 July 2014

Moodle: Higher Ed's Great Open Source Experiment

What is Moodle?

Moodle is an open source educational platform that has a global reach with millions of users worldwide. As part of this open source experiment, many Australian educational institutions have adopted Moodle as their primary Learning Management System (LMS). Unlike proprietary LMS, which tend to be pedagogically neutral, Moodle’s “social constructivist” underpinnings have changed the nature of how education is delivered in these institutions. But is the change for the better?

Open source versus proprietary software

Unlike proprietary or commercial software, "open source" means that the software code is freely available and institutions do not have to pay licence fees based on the number of users. However, institutions pay for support services such as their own (or third-party) help-desks and technicians to implement and manage the software on their servers (whether owned by the institution or controlled by a third party).

In contrast to commercial LMS, Moodle has a huge fan base of teachers, technicians and enthusiasts who enjoy participating in the Moodle community. Many of Moodle's followers are ideologues who are pleased to see educational institutions getting away from commercial providers.

Essentially, the difference between Moodle and commercial LMS is that Moodle's code can be edited by anybody, whereas proprietary code can only be edited by the developer. The ideologues suggest that this gives educators greater control over the learning space.

The Moodle Army

Moodle’s philosophy of social constructivism emphasises that learning occurs in collaboration with others and through interaction with one's environment. In effect, explaining ideas and receiving feedback in a social setting leads to deeper learning. This pedagogical approach suggests that, in a shared learning environment, learners can be teachers and teachers can be learners as we learn from each other.

This is quite different from the traditional model where the expert teacher transfers knowledge to the passive, inexpert student.

In theory, Moodle’s open source code allows anybody to create and recreate the learning space. In practice, however, most educators have very little influence over the development of Moodle, with a huge army of developers and teacher-teachers controlling its evolution. As Moodle's reach increases, the egalitarian philosophy underpinning the software dissipates because the number of technicians with sufficient skills to edit the software are relatively small in number.

The problem then is that the social construction of Moodle's learning space, much like a polity, is necessarily governed by technical elites who act to protect the integrity of the system and ensure it is governed efficiently. As with a democratic polity, this problem is overcome by development priorities being voted upon by the army of Moodle followers. This way, users still have a say in its development.

Moodle is outgrowing its philosophy

However, as Moodle grows, its underpinning philosophy suffers.

During the preceding decades of technology-driven education, institutional helpdesks did not exist for commercial LMS (outside of the normal corporate IT helpdesk). Further, central teacher training facilities focused on teacher development in pedagogically-driven curriculum design and learning practices. However, with the implementation of Moodle, separate LMS helpdesks have been established and teacher training facilities have been over-run by technicians, many who have little to no teaching experience or actual contact with students.

While enthusiasts can vote on development priorities for the software, many teachers are not aware that their future curriculum design priorities are at the whim of the Moodle Army. Often these priorities are driven by Moodle’s previous problems rather than good teaching practice.

There is a major downside to the open source model. As the design problems now belong to the community, rather than the commercial developer, a great deal of a teacher's time is spent on making Moodle work, rather than designing curricula and teaching.

The silent critics

The Moodle Army ensures a constant supply of followers who prevent criticism of the system, with almost all reviews of Moodle captured by the Moodle community itself. Dissenting voices are rarely heard in the mainstream and are effectively relegated to blogs and social media sites.

But water-cooler discussions between coal-face teachers rarely celebrate Moodle's successes. Rather, lecturers will often be heard complaining about how much of their research time was wasted by dealing with endless Moodle problems.

A common problem with open source software is that it is rarely ever "finished" as it is constantly under development. This puts added demands on educators as what was typical in one teaching term suddenly disappears without rhyme or reason in the next.

The tail wagging the dog

Unless a coalition of voters is formed to "vote-up" system improvements, educational requirements are not prioritised in Moodle's development schedule. Indeed, the nature of crowd sourcing tends to have the same effect on Moodle as it does on web forums: a polarised community supporting one idea or another.

Nevertheless, this explains why each Moodle update tends to remove functionality and add a new, under-tested functionality that often requires an entire redesign of the curriculum to suit Moodle's whimsical approach to development.

And herein lies the problem: Moodle's philosophy is hamstrung by its own system. The learning space that is socially constructed by the Moodle Army becomes the technologically-determined learning space where educators have little to no involvement.

Macro-constructivism but micro-determinism

Social construction of technology theory holds that technology is constructed by humans as a tool - we are in control. However, technological determinism sees technology as self-perpetuating - we are not really in control and tend to be at the whim of technology.

At the macro-level, Moodle is socially constructed by its ideological army. However, at the micro-level - the coal-face if you will - educators are forced to teach according to the technology.

Moodle's tentacles

As Moodle gets bigger, it becomes further embedded in the fabric of the educational institution. Sunk costs, strategic partnerships and contractual arrangements, and embedded interoperability with other institutional information systems make it difficult to undo Moodle's impact. In the meantime, technical people, not specialists, determine how teaching and learning occurs.

Many Moodle supporters see its implementation as a victory for the open source movement and a move away from intellectual elitism in the classroom. However, the experiment in social constructivism has resulted in the antithesis of the software's ideologically-driven pedagogy. Indeed, the technology is determining how teachers teach and students learn.

As for higher ed's great open source experiment, Moodle has certainly not lived up to its expectations.

Tuesday, 17 June 2014

Despite NBN, Australia still lags behind the OECD average for broadband

The focus on broadband in the 2007 election, followed by the formation of NBN Co in 2009, means that we are now fast approaching seven years since Australia's poor international performance in broadband penetration appeared large on the policy radar. 

But how much difference has it made?

By June 2013, after cumulative losses by NBN Co of $1.8 billion, cumulative expenditure by NBN Co of $2 billion, and an administered investment in NBN Co by the Department of Broadband, Communications and the Digital Economy (DBCDE) of some $3.4 billion (not to mention a great deal of pre-existing programs and other initiatives to market and promote broadband and later NBN - see Note 1), Australia remained below the OECD average for fixed-line broadband subscribers ranking 18th in the OECD with penetration at 25.6%. Conversely, Canada ranked 11th with penetration at 32.8%.

Back in June 2007, when broadband was well and truly the political issue of the day in Australia, Canada was ranked 9th with 25% penetration, with Australia ranked 12th with about 23% penetration. At this particular time, Australia was ranking above the OECD average (Note 2). Scratch the surface and look at price, speeds and download limits, however, and the picture is significantly gloomier.

One of the most interesting aspects of Canada's broadband policy approach has been the government's insistence on "forbearing" from regulating the industry and using targeted measures where required (such as the Broadband Canada: Connecting Rural Canadians strategy - see Note 3).

The policy of forbearance has ensured very little government involvement in the industry since the election of the Harper government in 2006. Nonetheless, Canada has extended its lead over Australia in fixed-line broadband services. Organically.

Industry Canada state the government's policy clearly and succinctly:
"The provision of broadband service is a private enterprise not regulated by government"
Then Fairfax CEO David Kirk hit the nail on the head way back in 2007:
"I think it's usually about market structure and regulation rather than technology or government policy"
Of course, people only really heard him mention "fraudband". Nothing about markets or regulation.

So what difference have seven years and billions of dollars of public money done for broadband in Australia? Regrettably, not a lot. Or to put it simply, it has enabled Australia to catch up to where Canada was when Australians first realised they were suffering from "fraudband".

  1. NBN Co and DBCDE Annual Reports, 2009-2013.
  2. OECD (2008) Broadband Growth & Policies, p. 25. However, Australia ranked 17th in 2006 and 16th in 2008, so the 2007 figure does not reflect that Australia was below average in the years before and after the election. Neither does it show how the ACCC was reporting Australia's broadband as 200 kbps before this role was dropped. See my earlier article here.
  3. Broadband Canada (archive)

Thursday, 24 April 2014

My Ranking: Lecturer of the Year 2013

Thank you to everybody who voted for me in last year's UniJobs "Lecturer of the Year"  competition. For the fourth year in a row, I have ranked number 1 at the University of Canberra. However, in 2013, I ranked number 10 nationally. You can read the original article at the link below:

Lecturer Of The Year - Vote for your favourite lecturer

Tuesday, 15 April 2014

Another Australian communications industry group hangs up the phone...

I argued some time back that the launch of the Australian Communications Consumers Action Network (ACCAN) - effectively a government-controlled industry group designed to represent citizens (how this can ever be is surely astounding) - would lead to the end of the true citizens' voice in the tightly-controlled and rather unrepresentative Australian communications industry. The recent collapse of the Internet Industry Association (IIA) continues this inevitable trend.

When the Australian Telecommunications User Group (ATUG) ceased operations in 2011 (soon after ACCAN commenced operations), then Shadow Communications Minister Malcolm Turnbull stated that:
The organisation and its members have made a powerful contribution to the telecommunications debate over many years. Sadly, consumers will need more representation rather than less in an NBN world, where the government-owned monopoly will have power to increase prices on most products by 5 per cent more than inflation, and will have no competitive pressure to respond to customer concerns.
When the Australian Government essentially created a lobby group to lobby itself,  there was hardly a murmur from the industry. Indeed, ATUG's demise was largely brought about by the larger telcos deciding not to renew their membership. 

It seems that the IIA found itself in the same leaky boat.

Now with only the government-controlled ACCAN and the industry-controlled Communications Alliance surviving, Australian consumers have no real voice in the industry at all.

Thursday, 3 April 2014

Reaction to my "Unshackling the NBN from Politics" article

It appears that my article published on The Conversation last week caused quite a stir when it was republished on Delimiter.

The ideologues and trolls had a field-day.

But Delimiter's response to its own readers was rather unexpected: Successful telco regulation means a light touch.

Will be interesting to see how this develops. In the meantime, a colleague suggested that John Gabriel's Greater Internet F***wad Theory might be at play.

I like what Delimiter is trying to do here, too.

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